The Salesforce Goat
archie.io is a Salesforce implementation consultancy with headquarters in New York, NY. We're well-known for our work with healthcare startup Oscar Health and Johnson & Johnson Latin America.
Founder and Systems Architect, Karyna do Monte, leads our global team of Salesforce Certified Solutions Architects, Developers and Administrators, and Data Gurus who work together to provide expertise in:
archie.io helps companies get the solutions they need out of Salesforce so they can focus on the customer experience and positive company growth.
Whether you're new to Salesforce, have technical issues, how-to questions, want third party apps, or need customizations only a developer can do, archie.io gives you expert support. Let the Salesforce Goat work for you!
our core values of integrity, honesty, and results make clients happy!
Salesforce Service Cloud Implementation w/ Siebel Migration
Johnson & Johnson, Lifescan, Latin American Division
"Karyna´s passion for delivering reliable, sustained and optimal results makes her a key piece on deploying Salesforce in Latin America. During the time we worked together, Karyna managed to align different stakeholders in different countries, time zones and languages as well as focusing her priorities on relevant issues and timings.
She displays a strong moral character what makes her the perfect consultant and partner."
- Pablo Fabbri, Johnson & Johnson, Regional Patient Marketing Manager
Sales & Service Cloud Optimization
Oscar Health Insurance
"I worked closely with Karyna while doing sales analytics and process management in the first months of Oscar's operations.
Karyna was invaluable to Oscar in administrating our early Salesforce development: she led our migration from the Salesforce nonprofit edition to enterprise; built out 2-step authentication, profiles and roles for improved security management of our CRM; worked closely with our developers on understanding Apex classes during our implementation of Service Cloud and helped us maintain a healthy CRM ecosystem through thoughtful de-duping processes.
She always worked incredibly hard to ensure she understood her client's needs and was a thoughtful partner in making our Salesforce implementation an effective tool as we grew our business."
- Gabe Drapos, Oscar Health Insurance, Data Team
Salesforce Implementation w/ Lead-to-Revenue Process Design & Training
"Karyna began working with Lofty when we were implementing Salesforce, had little CRM knowledge, and were completely revising our sales process. She took ownership and worked tirelessly to help us implement our new process and was very agile as we iterated on and frequently changed our CRM needs. She also helped develop one of our team members into a salesforce admin and helped us transition CRM management to them. We are appreciative of her hard work and her willingness to put the company first."
- Jessica Mizrachi, Lofty, Director of Product
Salesforce Optimization w/ Data Cleansing
"Archie brought in a project manager with sales experience, a data migration specialist, and two dedicated Salesforce Administrators to clean our system of duplicate leads. They located ALL the potential leads nationwide and put them into Salesforce. This was a key component in taking Unpakt national in its first year out of the gate. Highly recommend them!"
-Daniel Cooke, Unpakt, Head of Sales
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